I Am About To Go To War
06-26-2003, 01:20 PM
#11
Senior Member
Join Date: May 2003
Location: Alexandria, VA
Posts: 787
Originally Posted by Jims5543' date='Jun 26 2003, 11:54 AM
[quote name='Digisan' date='Jun 26 2003, 02:35 AM'] [quote name='Jims5543' date='Jun 25 2003, 08:14 PM'] I have a lease on my machine (Toshiba E-Studio) in my office. I have had nothing but trouble with the leasing and maintenance companies. Toshiba/Copyco.
Well my machine went down yesterday. The low toner light came on and about 2 minutes later it shuts down saying no toner. I cannot tell you how many times this happens. Getting plenty of toner from the maint. people is like pulling teeth. I am down for a full day. Since my product is basically legal documents I am screwed and loosing an easy thousand dollars. The next day our overnight package arrives with our toner. WRONG TONER!!! I flipped out!! I am now down for another day.
I drove up the road to a locally owned copy machine company and bought the identical machine except its a xerox machine. I also paid about 1/2 of what I was paying for my leased machine.
I called the Copyco and told them to get their machine out of my office. The dude on the phone started to give me crap so I said in exactly these words "Dude this isn't open for discussion, at 3:00 tomarrow I am pushing this POS out into the middle of my parking lot you better send someone to come get it." He stopped arguing after that.
I know they are going to try to enforce their lease. I honestly cannot afford to keep these guys anymore. Is there a legal way to show they were not supporting their machine and I can be released from the lease???
BTW = I'll take a pic of the copy machine in the parking lot tomarrow. I am faxing them a picture of it.
I might run it over with my truck.....oops!
Well my machine went down yesterday. The low toner light came on and about 2 minutes later it shuts down saying no toner. I cannot tell you how many times this happens. Getting plenty of toner from the maint. people is like pulling teeth. I am down for a full day. Since my product is basically legal documents I am screwed and loosing an easy thousand dollars. The next day our overnight package arrives with our toner. WRONG TONER!!! I flipped out!! I am now down for another day.
I drove up the road to a locally owned copy machine company and bought the identical machine except its a xerox machine. I also paid about 1/2 of what I was paying for my leased machine.
I called the Copyco and told them to get their machine out of my office. The dude on the phone started to give me crap so I said in exactly these words "Dude this isn't open for discussion, at 3:00 tomarrow I am pushing this POS out into the middle of my parking lot you better send someone to come get it." He stopped arguing after that.
I know they are going to try to enforce their lease. I honestly cannot afford to keep these guys anymore. Is there a legal way to show they were not supporting their machine and I can be released from the lease???
BTW = I'll take a pic of the copy machine in the parking lot tomarrow. I am faxing them a picture of it.
I might run it over with my truck.....oops!
D-san [/quote]
I just bought a Xerox machine that is identicle to the Toshiba. It seems the toshiba is actually a Xerox. Go figure. I paid $5K cash for it at the locally owned copy machine store. Right now I am gold to the owner of the store and he is taking ver good care of me.
Pics coming soon.
BTW - I am not going to damage it. That would be dumb. I am mearly having a good laugh in the middle of all this BS. I will however fax a pic of it to Copyco to show them I mean business.[/quote]
I knew you wouldn't damage it, but they might think so. You know what I'm getting at?
06-26-2003, 01:32 PM
#12
omghi2u
Join Date: Mar 2002
Location: Los Angeles, CA
Posts: 7,259
Originally Posted by TYSON' date='Jun 25 2003, 07:54 PM
Canon is very good for us. I think it comes down to the contractor taking care of the service. I could always run down to the Business Depot for toner if we needed it.
The service guy usually came the next day, but sometimes that afternoon if we called early in the morning.
Push it with the truck up to like 40 mph across the parking lot and hit the brakes! Get it on video for the sequel to "Office Space"
The service guy usually came the next day, but sometimes that afternoon if we called early in the morning.
Push it with the truck up to like 40 mph across the parking lot and hit the brakes! Get it on video for the sequel to "Office Space"
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