13BAce

I was talking about real shops. The online stores are usually selling the stuff at such good prices that you deserve to wait. :P

UniqueTII

LOL. What's a real shop? Maybe in "the big city" you guys have them, but the idea of a performance shop here in Iowa is a Napa with Flowmasters behind the counter. Actually, there's a race shop in my town, but they close before I get out of work...damn my luck!!!

Twin89Stangs

Several performance shops around here....



Kind of nice...



Few import ones

Several truck ones...

Several Domestic V8's ones...

few to none RX7 shops

13BAce

Yeah, we have alot of performance shops out here...you hick.

Rob x-7

I ordered a MP3 cd changer from Audio Warehouse, they called me the next day, AND sent me a email to tell me it wasnt in stock until the following week. This considering that everywhere else said they wouldnt have it for at least a month, so I told them to ship it when they had it. So not only did they send me a email the very next day, I had a message on my answering maching when I got home from a actual person who also told me the same thing, with a 1-800# to call them back on. I did, talked to the same woman who lft me the message AND sent me the email, who was VERY nice. So the following week, I get a phone call that it is in, and they would ship it. Not realizing I had given them a credit card that I never activated, they called me back to tell me, this was on a Friday, I gave them a different card, and that Tuesday, I had it in my hands from UPS! I didnt pay for express shipping or anything either. Keep in mind that I talked to them at 5:30 friday afternoon, THATS what I call service, and needless to say, I will buy ALL my **** from them in the future. If people got away from that "the customer needs us more then we need them" attitude, the world would be a better place.

13BAce

I ordered a MP3 cd changer from Audio Warehouse, they called me the next day, AND sent me a email to tell me it wasnt in stock until the following week. This considering that everywhere else said they wouldnt have it for at least a month, so I told them to ship it when they had it. So not only did they send me a email the very next day, I had a message on my answering maching when I got home from a actual person who also told me the same thing, with a 1-800# to call them back on. I did, talked to the same woman who lft me the message AND sent me the email, who was VERY nice. So the following week, I get a phone call that it is in, and they would ship it. Not realizing I had given them a credit card that I never activated, they called me back to tell me, this was on a Friday, I gave them a different card, and that Tuesday, I had it in my hands from UPS! I didnt pay for express shipping or anything either. Keep in mind that I talked to them at 5:30 friday afternoon, THATS what I call service, and needless to say, I will buy ALL my **** from them in the future. If people got away from that "the customer needs us more then we need them" attitude, the world would be a better place.[/quote]

Many performance shops, etc. don't give a **** about anybody's cars but their own. Customers are just a necessary evil to them.

Rob x-7

Then people need to STOP using these places, after a while when thier wallets are light, maybe they will change thier practices.

evilT2

or just shut down all together.

some friends of mine run a 4x4 shop, and they treat their customers like ****.

never answer emails, say things shipped when they havent, cars sitting in the shop for 2 weeks waiting for something like a 3" block lift that i could do in a few hours. and of course, i always get to hear about how business is booming. haha, right, not for long.

too bad this sort of thing is an industry standard.

RussellTT94

i personally have never had a problem with rotormotorsports. in fact, the've had the best customer service i've dealt with since i've had my 7. with the 7, i've grown used to waiting for parts, and i don't mind the wait, cause slava always let's me know how long it's gonna be.

13BAce

Yeah, there's a reason why I try to do everything myself: I'll do it right away AND I'll try to do the best job I can (in the allotted time). I had alot of frustrating experiences with trying to get work done on my car. I've had some places do pretty good work for me, but I ALWAYS find little things that I'm unhappy with.