rotormotorsports
07-31-2002, 09:21 AM
#11
Senior Member
Join Date: Oct 2001
Posts: 190
You guys are wrong, Rotormotorsports should have called him the moment they knew that his kit was going to be shipped a week late so that he could call around and find someone who had it in stock. I realize all they want is his money, but screwing customers like that is absolutely the wrong way to do it. Unfortunately it seems to be an industry standard...
If just *one* of the companies could provide even *decent* customer service, they would make a killing. I would buy all of my stuff from them at least...
If just *one* of the companies could provide even *decent* customer service, they would make a killing. I would buy all of my stuff from them at least...
07-31-2002, 09:49 PM
#13
Senior Member
Join Date: Nov 2001
Location: Bay Area, CA
Posts: 7,316
Originally Posted by ryan' date='Jul 31 2002, 12:21 PM
You guys are wrong, Rotormotorsports should have called him the moment they knew that his kit was going to be shipped a week late so that he could call around and find someone who had it in stock. I realize all they want is his money, but screwing customers like that is absolutely the wrong way to do it. Unfortunately it seems to be an industry standard...
If just *one* of the companies could provide even *decent* customer service, they would make a killing. I would buy all of my stuff from them at least...
If just *one* of the companies could provide even *decent* customer service, they would make a killing. I would buy all of my stuff from them at least...
08-01-2002, 08:54 AM
#15
Senior Member
Join Date: Oct 2001
Posts: 190
Originally Posted by Twin89Stangs' date='Aug 1 2002, 08:16 AM
Somethings are just hard to get.... and while a business's first job should be to keep in touch with their customers they do get busy and that does get hard to do....
08-01-2002, 01:20 PM
#17
Senior Member
Join Date: Aug 2001
Location: Lynnwood, WA
Posts: 3,097
Originally Posted by UniqueTII' date='Aug 1 2002, 09:46 AM
What ever happened to business who keep inventory, and actually have parts in stock? I'm not talking about the manufacturer...I'm talking about the stores.
08-01-2002, 02:07 PM
#19
Senior Member
Join Date: Nov 2001
Location: Bay Area, CA
Posts: 7,316
Originally Posted by ILUVMY88CABRIO' date='Aug 1 2002, 04:20 PM
[quote name='UniqueTII' date='Aug 1 2002, 09:46 AM']What ever happened to business who keep inventory, and actually have parts in stock? I'm not talking about the manufacturer...I'm talking about the stores.
Yeah, there's no point in stocking stuff that you don't sell very often. Most people expect to wait when they're buying something like a turbo kit, etc.