Down Time
#4
Yea I was not a very happy camper, things went down this morning, I could not access the server and of course the phones at the facility where our server is located were PACKED!!!!
Finally got through, gave them a piece of my mind, but it came back online as I was on the phone bitching, sorry for the inconvenience, but nothing I could do about this one.
Finally got through, gave them a piece of my mind, but it came back online as I was on the phone bitching, sorry for the inconvenience, but nothing I could do about this one.
#8
Yea I think it is the "automated response" customer gets less pissed if they thinking they are going to get improved service.
I was very polite to them on the phone until the chic started acting like I was being a jerk for bitching, then I went off.
I was very polite to them on the phone until the chic started acting like I was being a jerk for bitching, then I went off.
#10
Originally Posted by phinsup' date='Jun 12 2002, 02:31 PM
We had about 2 hours of downtime today, sorry for the inconvenience.