What Do You All Think Of This Scenario?
#11
imo..
you came in with turbos in good working condition..
it was shortly thereafter leavin the shop that you came across the issue..
i would have had the shop tow it back and demanded they fix the problem..
its clear that they were the last to touch em...
and the only way to really determine cause is inspection..
which unfortunately is another teardown..
you came in with turbos in good working condition..
it was shortly thereafter leavin the shop that you came across the issue..
i would have had the shop tow it back and demanded they fix the problem..
its clear that they were the last to touch em...
and the only way to really determine cause is inspection..
which unfortunately is another teardown..
#12
Originally Posted by amp' date='Oct 6 2003, 09:24 AM
imo..
you came in with turbos in good working condition..
it was shortly thereafter leavin the shop that you came across the issue..
i would have had the shop tow it back and demanded they fix the problem..
its clear that they were the last to touch em...
and the only way to really determine cause is inspection..
which unfortunately is another teardown..
you came in with turbos in good working condition..
it was shortly thereafter leavin the shop that you came across the issue..
i would have had the shop tow it back and demanded they fix the problem..
its clear that they were the last to touch em...
and the only way to really determine cause is inspection..
which unfortunately is another teardown..
#13
certainly approach with firmness without bein too aggressive..
although imho..
frustration is almost always understood from a customer if the resulting work ended up in an issue..
he will most likely inquire why a call was not placed shortly thereafter the problem was found..
although imho..
frustration is almost always understood from a customer if the resulting work ended up in an issue..
he will most likely inquire why a call was not placed shortly thereafter the problem was found..
#15
I've sent him an email. One, to tell him to email me the repair invoice he failed to email me after I left (his printer was out). Then, I discussed the issue and posed the question as to what the hell happened (in a roundabout way). I let him know I have run this by other owners and they don't see where this problem could just pop up from. One reason for the email was so that I could start documenting the process. I made sure to include as much factual information as possibly as to what the entire scenario of tthe car going there consisted of.
I paid for this on my credit card as well, I wonder if there is anything they can do?
I paid for this on my credit card as well, I wonder if there is anything they can do?
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