Rx7store.net
05-09-2003, 03:41 PM
#1
Senior Member
Thread Starter
Join Date: Jan 2003
Location: union, new jersey
Posts: 8,079
well as most you guys know, my car is in the shop, and its been there for more than 3 months because of some important parts that i still have not recieved from rx-7store.net
(this was before i was a member of NOPISTONS.COM)
anyways, i knew he was a big sponsor for rx7club.com so i decided to **** him off and give an honest feedback about his store. well later on that night, after my thread and posts got deleted, he e mailed me.
here is the copy of the e mail and my response to him.(excuse the grammar, i wasnt really thinking cuz i got pretty upset when i was typing that)
In a message dated 5/7/2003 2:10:26 PM Eastern Daylight Time, jbaughman@ameritech.net writes:
This is Jason from the RX7store. I have noticed some of your comments about my store on one of the forums. I dont appreciate that. We dont make the hood nor to do we ship it and I can only pass the information that the shipper gives me. The 99 stuff was on backorder which we also told you. I dont think its fair to complain about shipping times when they are going to be the same from any place your order it from. We all get it from the same place.
Jason
jason, im sorry if that post offended you and your store. but you have to understand that its very frustrating to wait for parts that were ordered 3 months ago. and you know what i did not hear a word from you about the delay being this long, otherwise i would have ordered from else where, or changed my order to something that was in stock. the money has been taken out of my account when i first ordered the hood, and three months later i still dont have it. one more thing, whenever i call you, there seems to be a promise date that was never correct. dont you think that a person might be very skeptical about your business practices after that? now about the 99 spec front. i am upset about that because again, everytime i call, its always next week. and i finally recieved an e mail from you about a month and a half ago saying that everything has arrived and will be shipped, and to this day you say that the freight company is responsible for why i dont have the re-bar. im sorry if im getting upset about this situation, but i think i have the right to be upset. there is nothing wrong with being straight forward with the dates. im sure you would be upset too if your car has been waiting for a part for 3 months. its just not me that is getting upset, the bodyshop is also. they have started prepairing the car to be painted under my instructions about 2 months ago.
in response to you saying that my comments is not fair, well i dont think its fair for me and the body shop to be waiting for this long. and i do hold you responsible for the most part because you are the person im paying, and you are the person that is getting paid and you are the person that has been giving empty promises.
i hope that my feedback will encourage you to conduct your business in a better way.
martin penson
(this was before i was a member of NOPISTONS.COM)
anyways, i knew he was a big sponsor for rx7club.com so i decided to **** him off and give an honest feedback about his store. well later on that night, after my thread and posts got deleted, he e mailed me.
here is the copy of the e mail and my response to him.(excuse the grammar, i wasnt really thinking cuz i got pretty upset when i was typing that)
In a message dated 5/7/2003 2:10:26 PM Eastern Daylight Time, jbaughman@ameritech.net writes:
This is Jason from the RX7store. I have noticed some of your comments about my store on one of the forums. I dont appreciate that. We dont make the hood nor to do we ship it and I can only pass the information that the shipper gives me. The 99 stuff was on backorder which we also told you. I dont think its fair to complain about shipping times when they are going to be the same from any place your order it from. We all get it from the same place.
Jason
jason, im sorry if that post offended you and your store. but you have to understand that its very frustrating to wait for parts that were ordered 3 months ago. and you know what i did not hear a word from you about the delay being this long, otherwise i would have ordered from else where, or changed my order to something that was in stock. the money has been taken out of my account when i first ordered the hood, and three months later i still dont have it. one more thing, whenever i call you, there seems to be a promise date that was never correct. dont you think that a person might be very skeptical about your business practices after that? now about the 99 spec front. i am upset about that because again, everytime i call, its always next week. and i finally recieved an e mail from you about a month and a half ago saying that everything has arrived and will be shipped, and to this day you say that the freight company is responsible for why i dont have the re-bar. im sorry if im getting upset about this situation, but i think i have the right to be upset. there is nothing wrong with being straight forward with the dates. im sure you would be upset too if your car has been waiting for a part for 3 months. its just not me that is getting upset, the bodyshop is also. they have started prepairing the car to be painted under my instructions about 2 months ago.
in response to you saying that my comments is not fair, well i dont think its fair for me and the body shop to be waiting for this long. and i do hold you responsible for the most part because you are the person im paying, and you are the person that is getting paid and you are the person that has been giving empty promises.
i hope that my feedback will encourage you to conduct your business in a better way.
martin penson
05-11-2003, 10:16 AM
#4
Senior Member
Thread Starter
Join Date: Jan 2003
Location: union, new jersey
Posts: 8,079
yes he has responded..... still claiming that he is not to blame for anything. i will post them if he doesnt follow through with his most recent promises. but i did get a great deal of jason's attention, which was my main goal
05-11-2003, 09:16 PM
#8
Senior Member
Join Date: Dec 2002
Location: fredneck MD
Posts: 4,107
was a shop pissed at you because they didnt have the part when you promised?
Poor martin here has a bodysop waiting on the hood, and they are getting pissed
that they cant finish the project and get his car outta there. It wouldnt be so bad if he was doing the
stuff himself.
later
bobby
Poor martin here has a bodysop waiting on the hood, and they are getting pissed
that they cant finish the project and get his car outta there. It wouldnt be so bad if he was doing the
stuff himself.
later
bobby
05-12-2003, 07:51 PM
#10
Senior Member
Thread Starter
Join Date: Jan 2003
Location: union, new jersey
Posts: 8,079
well, its monday and i was told that the hood was going to arrive at the shop last wednesday. according to jason he would get intouch with me with the phone number of the place and the tracking number that is correct, as of now i didnt get an e mail or a phone call from jason.
as for the body shop...... the manager is still upset because they cant put anything on the car since they have to aline everything with the hood on.
the saga continues!!!!!
as for the body shop...... the manager is still upset because they cant put anything on the car since they have to aline everything with the hood on.
the saga continues!!!!!