NoPistons -Mazda Rx7 & Rx8 Rotary Forum - Big Name Porting Shops Ii

Quote:

Originally Posted by CypherNinja' date='Jan 15 2004, 01:09 PM

Holy ****, dude. https://www.nopistons.com/forums/pub...1047683561.gif

Thats the kind of **** that REALLY ticks me off! https://www.nopistons.com/forums/pub...1047683358.gif

It ticks me off, too. Even though I'm in the business of providing this kind of thing to people, and I do know that mistakes can be made (and have to be reconciled for later) because we are all human and do goof up on occasion, I still don't think there's any excuse for this kind of work. Anybody who gives a flip about their job or the quality of their work is going to see the obvious scratches on the e-shaft, the bad porting work, etc. and throw a red flag up. It'd be in the builder's best interest to do the best job they can so the work doesn't come back to them.

I posted a little bit about how work ethics are molded and what have you based on the theory that the size of the company or manufacturer that's providing the product or service is the critical factor -> the larger the workforce that's putting labour into one product (think four people working on parts of an engine instead of just one person doing it all), the less probability there is that there will be a quality job done as well as personal attention and care given to detail and workmanship. Big shops that churn engines out seem to me, in my opinion, to be less interested in quality but rather more interested in monthly earnings and getting things out quickly at the expense of giving a 'personal touch' to things.

Another rule of marketting that comes from customer service and product quality comes to mind that my dad taught me about years ago. He said that if you, as a customer, have a good experience with a particular company on their product, service, support, etc., you'll be likely to tell two of your friends. He said though, conversely, if you have a bad experience with a company or product, you'll be very likely to tell _10_ of your friends. That's quite striking when you think about it. If it happens on a consistent basis, then the long-term effects are quite bad for that company as nobody will want to purchase what they sell anymore.

There's a number of private builders and mechanics on this forum, including myself, that do this line of work as a means of earning a living or primary occupation. I can tell you this -> there is no way in the world that any of us would turn out something like what we're seeing above (from what John has posted). There's no way that we would let a product like that leave our hands. Somebody that's involved in the process there doesn't care and that's a *fact*. There's something wrong here since it's happening on numerous occasions -> either money or some other motivation is the primary interest than it is doing a good job and producing a quality, well-built engine that stands up to the claims that they're making about it 100% of the time.

B