Okay guys, I didn't get the 8 back today. Here's the deal.... the body shop manager went to pick the 8 up from the alignment shop and on the way back to the dealership it was vibrating really bad. Once back, he put it up on a rack to see what the problem might be. Now, here's my question.... just why in hell wasn't my car put up on a rack to start with to make sure there was no damage anywhere other than what was visible from the topside?????? I asked them the first week she was in the shop if they had checked and I was told that they had checked EVERYTHING. Obviously a LIE! They've now found that she has a broken motor mount.



Can anyone tell me if this might be a serious issue once it's been replaced and if there is anything else that I need to make them check on Tuesday (the new return-to-me date) before I leave the shop & preferably while I'm standing there watching them check?



I'm just slightly <span style='font-size:14pt;line-height:100%'>PISSED</span> at the moment.....

 

Well you should be very pissed IMO.



Mark