2nd Generation Specific 1986-1992 Discussion

Got my gauges

Old Jul 3, 2002 | 04:53 PM
  #1  
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I got my pod and gauges I ordered. I'm dissapointed with rotormotorsports though. I figured the pic of the gauge on their site would be the one I got, but as you can see in the pic the A/F gauge has a black ring, with a white face, and the boost gauge has a silver ring, and a silver face. Plus there was some other BS I had to deal with with my order from them.
Old Jul 3, 2002 | 05:21 PM
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Well thats a bunch of bs if I order a guage cluster I expect the guages to at least match unless of course they specify otherwise and then I might not get them.
Old Jul 3, 2002 | 05:38 PM
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That is the pic of the gauge I THOUGHT I was ordering. IMHO I will order from someone else next time. It is worth spending a few extra dollars to get what you wanted, and to get good customer service.



BTW, Rotormotorsports still have not refunded the $19 shipping charge they charged me. WTF!?!?
Old Jul 3, 2002 | 05:47 PM
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Personally if it were me and it was not the guage I ordered i would send it back.
Old Jul 3, 2002 | 05:53 PM
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I don't think rotormotorsports is getting a good base here as a sponsor, lol...



But yea, I'd expect to get what I ordered...I'd send it back, but then you have to worry about if you'll ever actually it replaced w/ the right one and how long it'll take...w/ the customer service RMS has shown so far, I doubt they'll get your request done in a timely manner...
Old Jul 3, 2002 | 06:04 PM
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I'm just going to say **** it, it was my bad from ordering from them in the first place. Plus with the customer service I've receved from them already, I figure I'd be lucky to even get a gauge back from them. And I doubt it would be in a timely manner.

I plan on ordering up a better A/F gauge in the future, I'm thinking of going GReddy when I've got the $300 to spend on a damn gauge.
Old Jul 3, 2002 | 06:46 PM
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Kraig, I sent you an email on the 2nd stating your gauge went out on the 25th and infact you even got it yesterday according to fedex.



Tracking Number 063985630058999

Customer Reference Number

Invoice Number 6115

Purchase Order Number

Ship Date 06/25/2002

Est. Delivery Date Delivered

Delivery Location EVERETT

Delivery Date/Time 07/02/2002 14:17

Signed For By GASWINT

Service Type Home Delivery

Total Weight 1.0 lbs.





Also we've refunded you the shipping which was our mistake since you came from nopistions, Which again i've sent you an email showing the credit memo posted to your acct as seen below:





Transaction details below:



Transaction rotormortsports-721 Credit 19.00

Card 40***********0010 12/2003

Address Info Kraig *********** zip 982**

Result OK

Details Invoice = 736





Also never did you tell us that when you got the a/f gauge was the bezel the wrong color. If you email us and let us know we'll have a new one shipped out to you. Could have been autometer doesn't make the silver bezel anymore and they don't tell us. Sometimes manufactures don't clue us the distributors in on new changes. Also on our website it does state:



*All prices subject to change without notice and some images may not apply to actual product*



On the bottom of everypage.



If you want the silver bezel one email me at info@rotormotorsports.com



Slava

www.rotormotorsports.com
Old Jul 3, 2002 | 08:12 PM
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See. Atlest let him redeem himself. E-Mail him and see if you can get the other one.
Old Jul 3, 2002 | 08:14 PM
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The Phantom and Pro-comp gauges are different. For matching gauges you have to order the same series.
Old Jul 3, 2002 | 08:31 PM
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Well Slava and I talked on the phone, and everything is worked out. I'll be sending my gauges back for a matching pair. Thanks Slava.

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