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R1 Concepts

Old 06-23-2012, 01:19 PM
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Email 1:

Title: MAZDA RX 7 1985 Front Brake Rotors - Cross-Drilled & Slotted -- GSL Price: 144.15 Quantity: 1 Inventory SKU: PDS.45011 Date: 5/29/2012 1:04:21 PM

Title: MAZDA RX 7 1985 Rear Brake Rotors - Cross-Drilled & Slotted -- GSL Price: 85.22 Quantity: 1 Inventory SKU: EDS.45000 Date: 5/29/2012 1:04:21 PM

Email 2:

Hello Nicholas,

We do apologize for the confusion. The replacement rotor for your order was finish. However, before we continue with shipment, we would like to inform you that the front rotors on the 85 RX-7 will be dimpled and slotted. The dimpled/slotted design will not have the cross drill holes drilled all the way through. The reason for this is because the rear rotors for this particular year and model have unique vane structures. The vane structures are aligned in such a way that drilling through it will cut through the vanes and jeopardize the integrity of the discs. The functionality and performance will be the same as the drilled/slotted design. Please let us know if the dimpled/slotted design is okay with you before we finalize and reship your order.

Regards,

R1 Concepts Inc
Customer Service
Tel: 888-712-6623
Fax: 714-870-6163


On Sat, Jun 16, 2012 at 10:51 AM,
Nicholas wrote:
I was told Monday that my rotors would ship in 3-4 days, as one of the rotors had a defect, and so far this is all I got:
Label Created On:06/06/2012Scheduled Delivery: 12-June-2012



Order Date: 5/29/2012


Tracking Number: XXXXXXXXXXXXXXXXXX

I have a bad wheel bearing and I'm trying to only take my car apart once instead of twice. It is now the 16th, 4 days after scheduled arrival time and the rotors have not even left the facility that I can see. I am not having a very good experience so far. I understand that you are busy and can't update daily, but don't forget about the people who can potentially bring in future prospects.

Email 3:

Hello Nicholas,

We do apologize for the confusion. The replacement rotor for your order was
finish. However, before we continue with shipment, we would like to inform
you that the front rotors on the 85 RX-7 will be dimpled and slotted.
The dimpled/slotted design will not have the cross drill holes drilled all
the way through. The reason for this is because the rear rotors for this
particular year and model have unique vane structures. The vane structures
are aligned in such a way that drilling through it will cut through the
vanes and jeopardize the integrity of the discs. The functionality and
performance will be the same as the drilled/slotted design. Please let us
know if the dimpled/slotted design is okay with you before we finalize and
reship your order.

I got my rotors in yesterday. The fronts were not bad, but CAN be cross drilled using an abnormal star pattern, like this *. Now the rear rotors have sharp edges on every single machined area, sharp enough to cut skin with a light touch, i.e. razor's edge. Now I have to refinish the rear rotors so I don't chew up pads.

Horrible experience from start to finish, be weary of this company.

Last edited by Cykodagr8; 06-23-2012 at 01:22 PM.
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