Anyone here know a good place in queens ny where i can get my engine removed and rebuilt .I think my engine is blown ,i found some grey sludge under the radiator cap and the car over heats .i was told that the slime or sludge is oil getting into the coolant system .I replaced the thermasat with mazda oem and still over heats ,and it seems to have lost power,the fan seems to be working the shrowd is in place the belly pan is on the car.the car idle's perfect and i dont see any smoke,every couple of days i have to ad coolant I dont see any leaks . https://www.nopistons.com/forums/pub...O_DIR#>/11.gif

do a compression test before you jump to conclusions.

where in queens are you. I would say um T&R. Thats the only shop i know of in queens

[quote name='ROTARYROCKET7' date='Jun 27 2005, 07:08 PM']where in queens are you. I would say um T&R. Thats the only shop i know of in queens


[/quote]

I am not in queens but i cant find anybody where i live ,my brother lives in queens astoria ,i would drive the car there and let him take it somehere for me and call me when it is ready i would come and pic it up after.I did a search and found a place called t&r in jamaica ,ny.I think have oil in my coolant system from what i was told by a freind ,and also in a thread i posted on this site.so i guess it is an oil seal in the engine is bad . since this means a rebuild i can't afford to do it right now the car will be stored for a little while thanks for the advice and help.

rotoryrocket j&r is the same place i found on the net that u said in the post.they have a web page looks like that they know there stuff ,have u or anyone here used them are they anygood.

j and r in elmont suck!, everyone i know that goes there leaves cuase they fucked them over.



T and R ive heard good things, from everyonei know, TOok my car there got my tranny swap, I am happy witht he service and pricing



$600 they finished the whole swap in 2 days and even put in my SS brake lines and bleed my brake and cltuch ssystem.



Yo hit me up on AIM: NycRotaryRocket



Does your brother have a BLACK GXL RX-7? Italian/European kid. His name is Dave?

ill double that j&r is the worst place u could bring your 7 to. I used to bring my 7 there they took way to long to finish the work, the job they did would be half ass and they over charge. I had them put a y pipe on and a bov took them over a week and they blew my rear cv joint. Bad shop go with t&r

damn, im hearing more and more stories about j&r like this, what a shame.

roan... do you still hang out there? or did you leave?

i no longer work there, you might catch me hanging out there once in a while visiting joe and the guys, but im no longer affiliated with that shop in a business sense.



[quote name='DJ Blu' date='Jun 29 2005, 01:41 PM']roan... do you still hang out there? or did you leave?


[/quote]

its a tough business repairing these cars, factor in using old used parts and I can see how it would constantly cause problems and people not being totally happy



I have heard my share of T&R stories as well and I always say there are 2 sides to every story and then there is the truth

i know alot about t&r i know the fellas that do pretty much all the work... they did alot of my tuning, great guys and they have one hella fast FD but that besides the point... id definatly talk to them with any problems

I didnt mean that comment saying T&R is bad, im saying that there will always be someone who isnt happy



most people always "hear" stories and have no first hand knowledge of the facts, then there are people who say they "always hear bad things" simply because thats what they read on a message board.



unfortunetly most people only bitch about the bad, they rarely comment on the good. I bet for every person who has something bad to say about a shop there is 10 people who have good things to say, SOMETHING keeps them in business

[quote name='Rob x-7' date='Jun 29 2005, 07:35 PM']I didnt mean that comment saying T&R is bad, im saying that there will always be someone who isnt happy



most people always "hear" stories and have no first hand knowledge of the facts, then there are people who say they "always hear bad things" simply because thats what they read on a message board.



unfortunetly most people only bitch about the bad, they rarely comment on the good. I bet for every person who has something bad to say about a shop there is 10 people who have good things to say, SOMETHING keeps them in business


[/quote]

exactly... i like your point... honestly i trust them... but it is true that someone else may not... but from experience i like them someone may not... thats fine its an opinion, plus i think thats all thats really down in the queens area.. im not too sure on that but he, its all good!

Thanks for all the advice and replies , i think i found my overheating problem it is my fan clutch,i thought it was working wright but i let the car overheat a little and stuck a rolled up news paper in the fan and it stoppped right away no resistance at all.now i will flush the rad and see if that stuff in there is just slime and gunk in there .I just got the car so i dont know how long that stuff has been in there,i will flush it and will replace plugs and wires and see how it goes.i think the slight power loss i was getting was when the car was overheating going above the 1/2 mark on the gauge up to 3/4,below that the car seems run good.so for now i think i am safe, is there an after market clutch fan that will work on this car or is my only option to get screwed by the dealer ,i dont want a used one.and thanks for the tips on the repair shops.

while you have the coolant out get a thermostat from the dealer and change that too, it will come with the gasket for like $13 or so.



take your chances and get another cluch fan, maybe try a GOOD autoparts store and see if there is a aftermarket stock replacement

echo what rob said... start w/the thermostat... before you put it in, put it in boiling water (to make sure it will open @ 180 degrees)



also make sure you stay w/the mechanical fan... its alot safer than running electrical ones.

[quote name='Rob x-7' date='Jun 29 2005, 04:35 PM']most people always "hear" stories and have no first hand knowledge of the facts, then there are people who say they "always hear bad things" simply because thats what they read on a message board.
[/quote]



you're right, a lot of the ppl on here who say **** like "yeah they suck, they dont know what thier doing" have never spent a dollar in, or stepped foot in the door of the places thier bashing to begin with. they just regurgitate what they read or hear.



[quote name='Rob x-7' date='Jun 29 2005, 04:35 PM'] for every person who has something bad to say about a shop there is 10 people who have good things to say, SOMETHING keeps them in business


[/quote]



You truly are an intelegent. man rob. something has got to be going right

[quote name='Rob x-7' date='Jun 29 2005, 04:35 PM']most people always "hear" stories and have no first hand knowledge of the facts, then there are people who say they "always hear bad things" simply because thats what they read on a message board.
[/quote]



you're right, a lot of the ppl on here who say **** like "yeah they suck, they dont know what thier doing" have never spent a dollar in, or stepped foot in the door of the places thier bashing to begin with. they just regurgitate what they read or hear.



[quote name='Rob x-7' date='Jun 29 2005, 04:35 PM'] for every person who has something bad to say about a shop there is 10 people who have good things to say, SOMETHING keeps them in business


[/quote]



You truly are an intelegent. man rob. something has got to be going right to keep the rent paid and the lights on. I'm not just taling about any one shop here, but all the shops that have gotten bashed on these boards. in other words all of them. for ppl who have been in the rx7 community more than a year you should all know that there isnt one shop in this country that hasnt had at least one pissed off customer come on here and post a bad experence. for some shops these bad experences are more frequent than others. but the point remains, any shop that does thousands of rx7 repairs a year will get an unhappy customer once in a while.



lets look at the sample sizes here. your buddy who "knows everything about rx7's" and works outta his mothers back yard fixes 10 rx7's a year. out of those 10 cars only one customer was dissatisified. on the other hand, take a big shop that fixes 110 rx7's a month and look at that one customer a month thats unhappy. when you look at the percentages, the shop is doing pretty damn good, customer service wise.



ill add more to this later im at work right now

its a shame that we cant have a rx7 specialty shop that does ecelent work and has that individual customer attention, its also a fact of life that such a place cannot exist. as soon as a good shop gets a reputation for being good t what they do, ONE OF TWO THINGS MUST HAPPEN.



1) the shop will expand to deal with the exponential growth in customer base, and as such will loose that small town shop feel where the owner has the luxury of talking to every person that calls with an rx7 related question for an hour on the phone. if any work is to get done, phone time must get cut. PERIOD. unfortunately customers see this as, "i can never get these guys on the phone anymore. they dont care about thier customers"



2) the owner of the shop tries to keep that same attitude and feel the shop had when it was a one man opperation and his monthly overhead was 1/3 of what it is now. in this situation, the owner is happy to pick up the phone as often as it rings and discuss at length whatever happens to be on the callers mind. what happens then is that work never gets done on time, customers still get pissed, and eventually the shop goes outta business because talking on the phone dosent pay the bills.



this is the case for ANY specialty shop. not just the ones i have had experence working in. customers need to understand that just because the guy working on your car dosent answer the phone during business hours or dosent call you back within te minutes dosent mean he's avoiding you, IT MEANS HE"S WORKING ON YOUR ******* CAR, OR ONE OF HIS OTHER CUSTOMERS CARS. remember, YOU ARE NOT THE ONLY CUSTOMER, AND YOU'RE NO MORE OR LESS IMPORTANT THAN THE OTHER CUSTOMERS



as i said these things hold true for any shop. i'll give you a quick example of some things ive seen at J&R. for those of you that dont know J&R is one of the largest and busiest rotary performance shops in the tri state, if not east coast. in the begining joe would take time to talk to intrested callers about anything rotary related, years later and after a few moves to larger and larger facilities, the phone calls have quadrupled, and the customer base has exploded. there simply is no way that joe can talk to even half of the ppl that call and still get work done. it cant happen. there are several options here.



hire a secrtary- this cost would have to get past on to the customers, and a secretary wouldnt be able to help answer technical questions (which are the majority of calls)



dont answer phone at all-- you may laugh but this is the official policy of some succesful east coast rotary shops. thier answering machine message says that they dont take calls during business hours thier inbox is always full too. this works, but there are occasions where somebody REALLY needs to talk to joe or someone at the shop immediately



have one of the other mechanics in the shop feild phone calls and weed out time wasters-- this is the best option of the three and this is the only effective way to keep in touch with your customer base and give everyone time to get work done. it works at T&R (although i think they have recently hired a secretary) and it works at J&R.

LASTLY ppl who complain about the amount of time thier car is in a shop for what they think are minor repairs, remember that any getty or sunoco gas station can fix your car 'right now, no waiting' because they have no ******* customers. when you take your car to a specialist, especially one with a good reputation and loyal customer base, there will be a wait. remember when i said you're no more or less important that any other customer? its true. so just because you're "only getting a cat back installed" dosent mean that you should come before the 3 ppl waiting for engine builds or tranny swaps. again, at a less popular or busy shop there is always less of a wait, but when you think or the reasoning behind the wait its understandable, and for those ppl who love thier rx7's its actually confidence inspiring. example if you dont believe me try this yourself. KD rotary is a great shop with a large customer base, call there on any day of the week and see if anyone answers the phone or if you get the machine with the full inbox. secondly if you do get someone to answer the phone, see what percentage of the time its Kim or Dave (owners) thirdly tell them you want a Fd street port motor build and haltech install with dyno tune. I GUARANTEE you the next sound you hear is a calander flipping open so they can give you an appointment to bring your car in (not get worked on yet) thats at least 4-6 weeks away. GOOD SHOPS STAY BUSY im not knocking KD they are doing what they have to do to meet customer demand and remain profitable. nobody complains about the waits to get work done at KD though because thier customers understand that quality work takes time and they accept that when choosing KD. ppl who complain about prices, wait times, phone service with other local shops need to make that same decision before deciding on a shop as well...



thank you.

just to clarify none of my comments here are directed at any of the posters in this thread in particular, and my comments are not in defense of J&R either. these are my feelings on intrnet trolls talking **** about places they have no first hand experience with and customers complaining about shop prices, service, ect IN GENERAL.



anything ive said here goes for PFS, T&R, KD, J&R, Kahren, TRI-STATE, JR's, and many others. all of the shops i listed are great shops that do good work, and every one of them has had customers come on here and bash them at one time or another. that dosent mean thier bad and you should never go there, it just proves that you cant please all the ppl all the time.



so jason and that other guy that mentioned J&R dont feel like i was aiming this stuff at you guys, i just took this as an opportunity to type a public service announcement because its been on my mind for a while and i had some free time at work. i actually wish this was in another section where it would get more FB and FD traffic as well.



and sorry for thread jacking, glad to hear your motor is OK. redturbo

Roan touched on alot of things, all of them true with any busy shop.

I see it where I work as well, good example is Kevin's paint job, if I only worked on that and didnt go to work and have other people to take care of as well I could have gotten it done in 2 weeks, 3 tops



but that never happens, cant make a living off one job.

I am a person that has dealt with j&r. Joe and roan were great to me. only complain was it took waay too long. the work i was for the most part very happy with. Just something quick i actually broke down on the side of the road 2 weeks after i picked up my car. i called joe PISSED and he actually walked me through some things on the phone and i was drivin in 5 min. for someone to take the time and try to do a trial and error on the phone; alot of props. and i will be back there shortly.

[quote name='pepperhead' date='Jul 1 2005, 03:16 PM']I am a person that has dealt with j&r. Joe and roan were great to me. only complain was it took waay too long. the work i was for the most part very happy with. Just something quick i actually broke down on the side of the road 2 weeks after i picked up my car. i called joe PISSED and he actually walked me through some things on the phone and i was drivin in 5 min. for someone to take the time and try to do a trial and error on the phone; alot of props. and i will be back there shortly.


[/quote]



thanx for posting that. sorry about the long wait, but im glad that you were happy with the work.



its very true that unhappy customers will be quick to post negative things, but ppl almost never post the good experences. joe is good about taking care of his customers. i've made road service calls for and with joe many times to fix or pick up a customers car when they've been stranded or when the road side repair would be cheaper than having the customer hire a tow truck, and then pay us to fix the car. i dont know if the people reading this know or not, but that is not a very common thing in this business.

[quote name='SPEED_NYC' date='Jun 30 2005, 08:10 AM']just to clarify none of my comments here are directed at any of the posters in this thread in particular, and my comments are not in defense of J&R either. these are my feelings on intrnet trolls talking **** about places they have no first hand experience with and customers complaining about shop prices, service, ect IN GENERAL.



anything ive said here goes for PFS, T&R, KD, J&R, Kahren, TRI-STATE, JR's, and many others. all of the shops i listed are great shops that do good work, and every one of them has had customers come on here and bash them at one time or another. that dosent mean thier bad and you should never go there, it just proves that you cant please all the ppl all the time.



so jason and that other guy that mentioned J&R dont feel like i was aiming this stuff at you guys, i just took this as an opportunity to type a public service announcement because its been on my mind for a while and i had some free time at work. i actually wish this was in another section where it would get more FB and FD traffic as well.



and sorry for thread jacking, glad to hear your motor is OK. redturbo


[/quote]



Before i joined this forum i knew many people that went to J and R. One day i backed up manny when he had a problem with the service at JandR i backed him up becuase it was true. From what i heard it was pretty fucked up. Then NICK my other boy told me other bad ****. Then jeff told me some more stuff..then JOhn, i jsut kept hearing bad ****. I never took a position on the shop being either good or bad. I just said for the people that i heard stories from thats PHUCKED Up. SO i took a position not against the shop but a position with the type of service that was delivered. But like ya said if they was that shitty no one would go there anymore. SO for every 1 disattified customer there are 8-10 happy ones.



I went to T&R shelled out over $600. from a scale 1-10 i give it a 6. TONY is a great guy, but you cant expect him to work on your car. ANd who knows if his employees do everything that is asked. I guess T&R is better for performance type stuff.. I dont think i will be taking my car to any rotary/mechanic shop. I just wanted my car ready for ROTORFEST, and everyone was saying good things. So i put my own money on the line and have my own opinions. SOme good and some bad.



But anywhere you take your car your always going to have problems. In our day and age people dont take that much pride in waht they do as in teh "older" days. People take jobs becuase its a job, not a career. But whatevers i love rotaries and people will take there cars to shops all the time. So just hope you dont get screwed over by any of them, and if you do then you know better for the next time you have a problem.





EDIT: I apologize if what i wrote above doesnt make sense but i dont want to proof read it. Also i never met or been to JUDGE itos shop and i been reading posts about some very disattisfied customers. Im not saying TERRIBLE but how hes handling some stuff isnt cool. But im not gonna sit here and bag his shop or his work (which i heard was excellent). Im more concerned on CUSTOMER SATISFACTION, making sure you keep your clientelle happy. Even if you may have screwed them over, that can all be fixed through proper servicing to keep them happpy. I dont mind spending double the money if i know this guy can and will do a better job than the other guy. I rather pay for good service and have no headaches then skim a lil and be wary of other people or shops.



I dunno waht im saying i hope it makes sense. PEACE

JASON NYC

I'm always quick to call out **** work. Its just one of my personality quirks, in my line of work a mistake can cost a customer a 200,000+ dollar race car, a 25,000 dollar race motor (cheap one) or even worse, serious injury and death. Joe's shop banged out a clutch job and diff mount replacement for me in a day. He didnt charge enough too (i mean that in a good way). I had a auto-cross event and I needed the car to be at 100%. What happened while driving to the event was unacceptable IMO. The issue was addressed calmly and effectively. Joe's service to me was personal and I'd rate it 90%. I have met quite a few people randomly while driving my vert that have had nothing but good things to say about joe and his shop. Let he correct that and say i have met MANY people, since i lived in close proximity to J&R's at the time i owned my vert.



All in all I was happy, and i constantly recommended J&R's, and had stolen a large stack of his business cards to hand out!



This opinion has changed.





see you at rotorfest roan, first beer's on me

I'd like to add that I didnt run to my computer, and start screaming and crying here when what happened, well happened.

that is an issue that i would actually like to address.



i feel that to many people will find something wrong and just start bitching on the internet... It takes balls to go back there and confront someone about work, but it is worth it. Remember, you paid for it. Most shops will be happy to fix anything wrong with their work, sometimes even give u a partial/full refund/free parts... stuff like that. Your business matters to them. before bitching... go and talk it out, you will probably be happily satisfied then if it doesn't work out, bring it up and start flaming. This will hopefully lead to a better relationship w/the company that could be productive in the future. Or even just a quiet ending of your relationship... either way it will be much better than setting out to ruin someone else.

[quote name='Apex13B' date='Jul 9 2005, 12:19 PM']I'd like to add that I didnt run to my computer, and start screaming and crying here when what happened, well happened.


[/quote]



Nick, I really dont know what incident you're referring to on your way to an autocross event. please explain, i was probably still working at the shop when whatever hapened hapened, but i guess i wasnt made aware of it. btw i have no business relationship with J&R anymore, not that it would have mattered if i did, i never tried to hide or hush any bad experiences that customers had with me or the shop. ppl on here should know the good and the bad, please share your story nick

Sorry to reopen this thread. But after reading it, it reminded me of how much J&R performance in Elmont SUCKS. It brought back memories of how cheated I felt after I had discovered what they had done. To make a long story short, I had them "tune" my fuel maps on my FD and fix my over rich condition. At the time I was not very familiar with the PFC and how to tune. But after learning how to use the thing, I quickly discovered that the map loaded to the PFC where so lean that I'm surprised that I didn't blow my engine. For those familiar with the pfc, they had put a 0.69 fuel correction in almost all of my boost/high rpm maps.... that's probably something like 25:1 AFR!!!! Don't bring your car to these people unless you want to get cheated