**** This Crap!
09-25-2003, 03:09 PM
#11
Member
Join Date: Jun 2003
Location: Helena, AL
Posts: 96
Originally Posted by roadkill669' date='Sep 25 2003, 11:23 AM
What is horrible though, they made me pay for the other one, then thy will pay me back when they recieve this one. UPS is emailing me a shipping thingy, what ever it is to send the clutch back. But man, this really pisses me off. I always thought this company to be a pretty good one.
Now, I gotta go put my 92K mile clutch back in and burn it even more. Then next week, take the car back apart and put in the new clutch. DAMN IT!! At least I get to work on a car, its been a while
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Now, I gotta go put my 92K mile clutch back in and burn it even more. Then next week, take the car back apart and put in the new clutch. DAMN IT!! At least I get to work on a car, its been a while
You having to pay for a second one until the first one is returned is completely unacceptable. This is a sign of a fly-by-night company. And for something this small/light they also should of sent you the correct replacement clutch overnight shipping at no extra cost.
When asked to pay for the second clutch I would of asked for an immeiate full refund and then sent them the wrong clutch with a bill for 4 hours of labor (not really expecting them to pay.. but just to make a point).
I had a simular situation happen to me with brake rotors. The mistake was caught the day after the rotors shipped. The company sent the right brake rotors priority overnight and I receive the correct rotors the same day I got the wrong ones. I also received an appology letter for having to deal with returning the wrong ones as well as a box of chocolates. They spent much more on overnight shipping than what their profit margin was on the rotors. That was way more than necessary but shows the difference between good and bad service.
09-25-2003, 03:38 PM
#14
Senior Member
Join Date: Dec 2001
Posts: 376
Originally Posted by roadkill669' date='Sep 25 2003, 03:13 PM
Got my new clutch yesterday. An ACT 6 puck. Its so awesome looking. Just finished taking the trans out, got the clutch off, cleaned the flywheel. Took the old throwout bearing off, cleaned the trans shaft, greased it up. Put the new bearing on. Took the clutch on the align tool, put it on the flywheel. Hmmmm...... Its looks a little small. Well, maybe its suppose to be. Put the pressure plate on. G-damn it!!! ****!! ****!! WRONG ******* CLUTCH!!!!!
So I took a breather and drank. Called up horsepowerfreaks and bitched them out. "Oh, I'm sorry. Let me call my warehouse and see what the problem is.............Okay, it seems that our website database has the wrong details and the part number for that clutch is actually for a non-turbo. I will send the correct one next day, which will probally be Monday"
**** YOU!!!!
There, now I feel better.
So I took a breather and drank. Called up horsepowerfreaks and bitched them out. "Oh, I'm sorry. Let me call my warehouse and see what the problem is.............Okay, it seems that our website database has the wrong details and the part number for that clutch is actually for a non-turbo. I will send the correct one next day, which will probally be Monday"
**** YOU!!!!
There, now I feel better.
09-25-2003, 04:47 PM
#15
Member
Join Date: Jun 2003
Location: Helena, AL
Posts: 96
Originally Posted by Turbo II' date='Sep 25 2003, 12:10 PM
u own parts trader
I started the site in the early part of 1997 and sold it in May of 2002. I saw the good, bad and ugly of the automotive parts industry. I even had one guy (a name that some on here would recognise) threaten to fly to Birmingham (he was in Washington State) to "kick [my] ***" for telling people the TRUTH about a motor he shipped me. I suppose that kind of service explains why he is no longer in business.
09-25-2003, 04:57 PM
#16
Senior Member
Join Date: Aug 2001
Location: Pimp'n ain't E-Z! But driving ur FD makes it easier!
Posts: 2,705
C'mon jon...make it fit, lol.
Guess no race tonight?? *******...I will wait a while before ordering something from them.. oh yea, the thing UPS is sending you is probably an ARS label(prepaid shipping label for UPS). You should call them back and request a Call Tag for UPS...thats where the company has to pay to send UPS back to ur house and pick up the clutch..that way they lose a lil extra and you'll feel a lil better,lol..
Where did you get the $$$ for the second clutch so quickly?? Is my paypal account empty now?? lol.....
Guess no race tonight?? *******...I will wait a while before ordering something from them.. oh yea, the thing UPS is sending you is probably an ARS label(prepaid shipping label for UPS). You should call them back and request a Call Tag for UPS...thats where the company has to pay to send UPS back to ur house and pick up the clutch..that way they lose a lil extra and you'll feel a lil better,lol..
Where did you get the $$$ for the second clutch so quickly?? Is my paypal account empty now?? lol.....
09-25-2003, 05:44 PM
#17
Member
Join Date: Sep 2003
Posts: 36
while you have the clutch out make sure to have the flywheel turned, If its not smooth you'll have to do this job over. I've have previous experience with this problem, IT REALLY SUCKS, and you'll need a new clutch because the one you have will have tried to start wearing into the non-turned flywheel.
09-25-2003, 06:03 PM
#18
Senior Member
Join Date: Aug 2001
Location: Pimp'n ain't E-Z! But driving ur FD makes it easier!
Posts: 2,705
The flywheel is smooth enough. If a street/strip clutch was going on the car, and it was intended for a lot of driving and long life I'd understand getting it turned..that puck clutch will wear down quick regardless of flywheel condition...it may however give an even harsher engagement....but its a puck clutch,lol..who cares.
